3.4615386 from partner siteWhen making a booking, you will need to advise BOTH your arrival and departure flight details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. It's that easy!
Please call us before the 90 minutes has elapsed or you may miss your transfer.
Once you have landed in London, enter the Arrivals Hall after customs and immigration, look for a representative with a blue Airport Transfers sign with your name on it who will meet you next to the designated meeting points in each terminal. Dependant on the state of immigration, customs and baggage clearance times you will be met 45-60 minutes after landing for intercontinental flights and 20-30 minutes after landing for European and domestic flights.
Meeting Points for Heathrow airport:
Terminal 2 & 3: In front of WHSmith /
Terminal 4 & 5: In front of Costa Coffee. Representatives in Heathrow airports will be wearing blue jackets.
Meeting Points for Gatwick airports:
All terminals: In front of Costa Coffee.
IMPORTANT: Transfers are held until 90 minutes from your actual flight arrival time which we track. If delayed in customs, you must call toll-free from any UK payphone or from a mobile or landline before the 90 minutes has elapsed or you may miss your transfer.