When making a booking, please fill your full flight details and your Pingyao hotel details. Your transfer will be confirmed within 24 hours of booking and you will be provided with a travel voucher to present to the driver. It's that easy! At time of booking, YOU MUST include the following flight and hotel details in the "Special Requirements" box: Airline information, Flight Number, Arrival Time , Hotel Name and address, Contact number Please note: You may have a Chinese speaking driver, but he knows exactly where to go,but we can provide the phone translate. Driver will hold the paper with your name on to meet you after you claim your luggage at airport.